Turn customer messages into opportunities.
Your AI receptionist, lead tracking, and customer conversation insights — in one simple platform.
Built for Malaysian SMEs. Add your business details and try the assistant from the dashboard before you connect a number.
Bloom Hair Studio
Assistant · replies instantly
Hi! Do you have anything free on Saturday afternoon?
Hi! Yes — 2.30pm or 4pm are still free this Saturday. Which suits you better?
2.30 works. I'm Aisyah.
Lovely — I've booked you in for Saturday at 2.30pm, Aisyah. See you then!
Illustrative example — a typical conversation. Your assistant replies from your own business details.
What Replio does
Your receptionist, and the record of every chat
Six things a growing business needs from its messages — handled in one place, with the numbers to prove it.
AI-powered first responses
Every new message gets a useful reply within seconds — during appointments, after closing, on weekends.
FAQs and business knowledge
Your services, prices, hours and the questions customers always ask, answered in your own words and tone.
Lead capture and organisation
Names, numbers and what the customer actually wanted are filed as leads you can work through.
Human handoff
The moment someone needs a person, the assistant steps back and flags the conversation for your team.
Conversation analytics
See how many conversations came in, what they were about, how fast they were answered and what is unresolved.
Daily and weekly AI summaries
A short plain-language recap of each day and week, counted from your own conversations — not estimated.
How it works
Set up in an afternoon, not a quarter
Three steps from an unanswered inbox to a business that answers itself.
Connect a supported business messaging account
Replio is built for WhatsApp Business. The connection is in review with Meta before it can go live on a number — nothing of yours is needed to look around in the meantime.
Configure your business information, FAQs and response preferences
Add your services, opening hours, prices and the tone you want. Replio answers from your information, so customers hear your business, not a generic script.
Review conversations, leads and insights in the dashboard
Read every chat, follow up on the leads that matter, and see what customers ask about most — with a daily and weekly summary waiting for you.
Built for Malaysian SMEs
Made for the way small teams already work
If your customers already message you, Replio fits without changing how they reach you.
Tuition centres
Class schedules, fees and trial-class questions answered while your teachers are teaching. Enrolment enquiries arrive with the parent's name, the subject and the level.
Beauty businesses
Price lists, treatment questions and appointment requests handled during back-to-back clients — including the ones that arrive at closing time.
Service providers
Home services, clinics and contractors collect the address, the job and the preferred slot before anyone picks up the phone.
Property agents
Viewing requests and unit questions filtered and filed, so you spend your day with buyers who are ready to move.
Replio is in early access
We are building Replio with a small group of Malaysian SMEs before public launch. There is no price to pay today and no feature is promised that is not already working. Join early to shape the product and lock in founder pricing when plans are finalised.
- AI replies answered from your own services, hours, prices and FAQs
- Lead capture with follow-up status, so nothing that matters slips away
- A conversation dashboard with daily and weekly summaries
- Human handoff the moment a customer needs a person
- Live WhatsApp connection — pending Meta approval before it can run on a number
- Final pricing and plans — nothing is charged today
Questions, answered
Straight answers about setup, replies, handoff and your data.